ERP Implementation for Demiller Industries

Project Overview

Demillers Industries is a foremost leader in the Nigerian agric sector. The company focuses on bringing food directly from the farm to consumers' tables, with an emphasis on organic processing methods. A multibillion Naira business headquartered in Lagos, Demiller Industries has established a significant presence with branches all over Nigeria as well as in other parts of Africa.

Demillers approached Riskgratis with a vision to connect and centralize all their operations across branches, breaking down departmental silos and transitioning to a data-driven decision-making model. The company recognized that their continued growth and market leadership depended on modernizing their operational infrastructure.

Challenges

Demiller Industries faced several significant challenges in their operations:

• Distributed Operations: With branches across Nigeria and other African countries, coordination and consistency were major challenges.
• Paper-Based Processes: Many critical business processes relied on manual, paper-based systems that were inefficient and error-prone.
• Management Visibility: Executives lacked a comprehensive view of operations across all locations, hindering strategic decision-making.
• Departmental Silos: Different departments operated independently with limited information sharing, creating inefficiencies and duplication of efforts.
• Data Accessibility: Access to timely, accurate data for decision-making was limited, forcing many decisions to be based on intuition rather than facts.

Solution

Riskgratis implemented a comprehensive solution tailored to Demiller Industries' requirements:

1. Agricultural ERP System: We designed and implemented a specialized Enterprise Resource Planning system tailored for the agricultural sector and Demiller's farm-to-table business model.
2. Cross-Branch Integration: All branches were connected through a centralized system, enabling seamless information flow and coordination.
3. Process Digitization: Manual processes were transformed into digital workflows, significantly improving efficiency and reducing errors.
4. Inter-departmental Connectivity: The system broke down walls between departments, enabling better collaboration and information sharing.
5. Executive Dashboard: Comprehensive dashboards were developed to provide management with real-time insights into all aspects of the business.
6. Training Program: Extensive training was provided to ensure all staff members could effectively utilize the new system.

Results

The implementation delivered significant benefits for Demiller Industries:

• Complete Digitization: All business operations across branches were successfully digitized, eliminating paper-based processes and reducing manual errors.
• Seamless Connectivity: Departments and branches are now connected, enabling real-time information sharing and collaboration.
• Operational Efficiency: Business efficiency increased significantly across all operations, with streamlined workflows and reduced processing times.
• Data-Driven Decisions: Management now has comprehensive data access, enabling strategic decision-making based on real-time insights.
• Supply Chain Visibility: Improved visibility across the entire supply chain from farm to consumer, enhancing quality control and traceability.
• Scalable Operations: The system provides a foundation for scaling operations across new regions and markets.